To our residents, families and community

Thank you for being a member of our Signature family. We appreciate the opportunity to serve you. At Signature, we believe in doing the right thing, and to us, this means being transparent and openly communicating about matters affecting the organization.

This letter is to make you aware that Signature HealthCARE has entered into a settlement agreement with the U.S. Department of Justice and the U.S. Department of Health and Human Services Office of Inspector General to resolve a matter involving therapy services at some of our skilled nursing facilities.

It is important for you to know that this settlement will not impact the quality of care or innovative initiatives provided to our residents. Resident care remains our first priority, and we are dedicated to continuing our mission and vision to revolutionize the Healthcare industry with exemplary resident-centered care and innovative quality of life initiatives.

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Signature HealthCARE at Heritage Hall Earns Industry Honor

Advanced gold-qapi

Providigm’s Embracing Quality Awards Program recently awarded our team with its Advanced Accreditation honor. The industry award recognizes skilled nursing centers across the United States and Canada for achieving outstanding quality outcomes. Providigm’s Quality Assurance Performance Improvement program awards accreditation to top performing nursing homes and centers for a commitment to quality and excellence.

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Staff Earns iCare Certification

Congrats to our stakeholders on achieving iCare Certification!
Congrats to our stakeholders on achieving iCare Certification!

Signature HealthCARE at Heritage Hall staff is iCare Certified and excited to give our patients great customer service!

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An Important Message To Our Community About Hurricane Irma

Dear Family Member, Responsible Party, Signature Community;

 

We are following the most recent developments of Hurricane Irma very closely.  At the present time, Irma is a category 5.  The storm is expected to make landfall along the southern Florida coast on Sunday morning with the potential for heavy rains, high winds, and flooding.  Due to this possibility, we  are asking that you begin to think about your personal storm preparations; including local shelter options as they begin to open.  If an evacuation order is given for your county, we encourage you to follow all recommendations as we will. We have activated our emergency management plans and have secured supplies for all of our Florida properties.  At this time we plan to shelter in place.  I ask that you take the weather alerts seriously and be prepared.   

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